SHIPPING AND DELIVERY POLICY
Processing Time
Orders are processed within 1–2 business days after payment confirmation.
Delivery
Delivery is available throughout Kenya.
Delivery timelines vary depending on your location and courier availability.
Estimated delivery:
- Nairobi: Same day or next day
- Major towns: 1–3 business days
- Remote areas: 3–7 business days
Delivery Charges
Shipping charges are calculated during checkout or communicated before order confirmation.
Failed Deliveries
Customers should ensure the delivery address and contact information are accurate.
Additional delivery charges may apply if a parcel must be re-delivered due to incorrect information provided by the customer.
